Cultural Potpourri | Rene S. Gargallo, Marco Polo Davao’s New RBE Manager

Marco Polo Davao formally introduced its new Restaurant, Bar and Events (RBE) Manager to Davao’s lifestyle writers last June 27, 2018, at the Polo Bistro.  His name is Renato “Rene” S. Gargallo who has 15 years of hotel experience and knowledge of the Philippine hospitality industry.  Meeting him and conversing with him over a Polo Bistro lunch consisting of Exec. Chef Alex Destriza’s set menu of pepper tuna loin with poached quail egg salad, seafood and shellfish cream soup, roasted prime beef fillet with red wine sauce, and capped with a dessert of mango and passion fruit medley, Marco Polo Davao’s RBE Manager, indeed, is armed with good communication and interpersonal skills.

A graduate of San Sebastian University where he obtained his Bachelor’s degree in Hotel and Restaurant Management , Rene prides himself with his 15 years of work experience in the country’s food and beverage industry.  Before coming to Davao City to work at Marco Polo, Rene was Operations Manager and Outlet Manager of the Shangri-La Boracay for eight years before the island was closed off to tourists.  His last job was at the Dusit Thani Hotel in Makati City where he was happily employed as Assistant Food & Beverage Manager.  Rene also worked for the Mandarin Oriental Hotel and Hyatt Hotel and Casino.  He is quite hopeful that he could be of help in Marco Polo Davao’s competitive momentum especially when the new five star hotels begin their operations in the City of Davao soon.

Marco Polo Davao’s RBE Manager Rene S. Gargallo

Marco Polo Davao’s RBE Manager Rene S. Gargallo

“I forecast, plan and control the ordering of food and beverages for the hotel.  I also manage the finances related to the whole process of purchasing food and drinks for the hotel’s outlets.  By purchasing it includes the ordering and transporting of food and beverages,” said Rene when asked of his duties.”

“I am also responsible for the overall operations of the hotel’s outlets which could use some re-branding.  I make sure that the hired staff is trained on proper food preparation; proper and legal alcoholic beverage service kitchen safety techniques; and that everybody understands health standards,” informed Marco Polo Davao’s RBE Manager Rene S. Gargallo as he added, “The training and the development of the bar and restaurant team using relevant techniques; and making sure all team members are aware of their respective responsibilities and are performing all duties to a constantly high standard are very important to me.  It is also my duty to communicate our services and facilities to our hotel guests as required.”

According to Rene, he likes the Davaoeno employees of Marco Polo Davao although it is his first time to handle Mindanaoans.  He has worked well and know the regionalistic traits of the Tagalogs from Luzon, the Visayans from the Visayas region and now, the Davaoenos of Mindanao.  The problem facing him now is that he finds the employees of Marco Polo Davao lacking the “confidence” that he has been conducting seminars to train them to function more effectively in more ways than one.  “It may take at least three months of training from me.  And yes, the millennials are of a different culture as well.  What I do is adapt to their ways.  Mind you, but they learn as fast as they change employers.  I just accept them as they are and deal with them accordingly.”

“I’ve been here for a month in this beautiful City of Davao.  So far, I like the peace of the city and its happy people.  Yes, Davaoenos may complain incessantly about the traffic; but honestly, it is nothing compared to the traffic grind I had to bear with when I was working in Makati City and living in Pasig.  The daily ride from Pasig to Makati and back was so stressful to the point of being unbearable.  Davao traffic is fine with me.”

Rene is still single.  He is now looking for a place he could rent so he could ask his mother dearest to join him in Wow Davao.  Indeed, life is here in Davao City.  Welcome to Davao City, Marco Polo Davao RBE Manager Rene S. Gargallo.





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